U.S. Naval Command Case Study of Mentoring Program

In 1990, the U.S. Naval Command launched a formal mentoring program at its Philadelphia site as part of a comprehensive “human capital” strategy.

The new program – complete with a graduation ceremony – was designed to develop future leaders, provide overall career mentoring, and fill the potential gaps in expertise and leadership created by the retirement of valued employees. When the program was launched, 120 participants immediately enrolled. Those working on the program quickly saw the need for a trustworthy system for appropriately matching mentor with mentee that would allow open communication outside the chain of command. They were also searching for a matching mechanism that would foster the quickest way for mentors to pass along crucial workplace knowledge gleaned from experience.

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